隐私政策

Privacy Policy

ZhaMaoE English Privacy Policy Last updated: October 5, 2026

Welcome to ZhaMaoE English (the "App", "we", "us"). We respect your privacy. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.

1. Information We Collect

a) Account information: email address, password (stored only as a hashed value; we cannot see your plain-text password), display name, avatar choice, your referral code, and the referral code of another user if you entered one when signing up.

b) Learning data: the vocabulary entries you favorite, mastery levels, review history and scheduling, daily streak, and learning activity records.

c) Settings and preferences: pronunciation accent, theme color, target retention, daily reminder on/off, time and time zone, and the Wi-Fi-only pre-download setting.

d) Membership and purchase information: membership expiration date and membership records (for example new-user trial, referral reward, or subscription purchase). When you subscribe through Apple, payment is processed by Apple; we do not receive your card or other payment details, and only receive subscription status and related information through Apple and our subscription management provider, RevenueCat. If a membership is activated manually after a WeChat Pay payment, any payment proof you choose to email us is used only to verify the payment and activate your membership.

e) Feedback and messages: content you submit through the in-app feedback feature, and in-app messages we send to you.

f) Technical information: when you use the App, our servers record standard access logs (such as IP address and request time) to keep the service secure and to troubleshoot problems.

2. How We Use Your Information

- To provide core features such as registration, sign-in, syncing your favorites and learning progress across devices, and smart review scheduling;

- To manage membership benefits and subscription status;

- To send the daily review reminders you turn on (scheduled locally on your device) and in-app messages;

- To respond to your feedback and support requests and help you reset your password;

- To keep the service secure and improve the product. We do not sell your personal information, do not show third-party ads in the App, and do not track you across other apps or websites.

3. Sharing of Information

We do not share your personal information with third parties, except for service providers that are necessary to operate the App:

- Apple: processes subscription payments and subscription management;

- RevenueCat: processes subscription status and entitlement verification;

- Alibaba Cloud: provides servers, database and file storage. We may also disclose information where required by law.

4. Data Storage and International Transfers

Your data is stored on servers located in Hong Kong. If you are located in another country or region, by using the App you understand that your information will be transferred to and stored there.

5. Retention and Account Deletion

You can delete your account at any time in the App under "Profile → Delete Account". After deletion, your account is deactivated and you can no longer sign in to or access it. If you sign up again with the same email address, a brand-new account is created and the previous data is not restored.

6. Your Rights

You can change your display name and password in the App. You can also contact us by email to request access to, correction of, or deletion of your personal information, and we will respond within a reasonable time.

7. Security

Your password is stored as a hashed value, and communication between the App and our servers is encrypted using HTTPS. We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.

8. Children

The App is not directed to children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this policy from time to time and will post the new effective date on this page. For material changes, we will notify you through in-app messages or similar means.

10. Contact

Us If you have any questions about this policy, please contact: zhazha.penguin@gmail.com

更新日期：2026 年 10 月 5 日

欢迎使用炸毛鹅英语（以下简称“本应用”或“我们”）。我们重视您的隐私。本政策说明我们收集哪些信息、如何使用、与谁共享，以及您拥有哪些选择。

一、我们收集的信息

1. 账号信息：邮箱地址、密码（仅以加密哈希形式保存，我们无法看到您的明文密码）、昵称、头像选择，以及您的推荐码和注册时填写的他人推荐码。

2. 学习数据：您收藏的词条、掌握程度、复习记录与复习安排、连续打卡天数、学习活动记录。

3. 设置偏好：发音偏好、主题色、目标保持率、每日提醒的开关/时间/时区、仅 Wi-Fi 预下载开关。

4. 会员与购买信息：会员到期日及会员记录（来源如新用户试用、推荐奖励、订阅购买等）。通过 Apple 订阅购买时，付款由 Apple 处理，我们不会获得您的银行卡等支付信息，只会通过 Apple 及订阅管理服务商 RevenueCat 获得订阅状态等信息。如通过微信支付由我们人工开通会员，您主动通过邮件发送的付款凭证等信息仅用于核对并开通会员。

5. 反馈与消息：您通过“向炸炸反馈”提交的内容，以及我们发送给您的站内消息。

6. 技术信息：您使用本应用时，我们的服务器会记录常规访问日志（如 IP 地址、请求时间），用于保障服务安全和排查故障。

二、我们如何使用信息

- 提供注册、登录、跨设备同步生词本与学习进度、智能复习安排等核心功能；

- 管理会员权益、处理订阅状态；

- 发送您已开启的每日复习提醒（提醒由您的设备在本地安排）以及站内消息；

- 回复您的反馈与求助、协助重置密码；

- 维护服务安全，改进产品。 我们不出售您的个人信息，不在本应用中投放第三方广告，也不进行跨应用或跨网站追踪。

三、信息共享

我们不会向第三方共享您的个人信息，以下为提供服务所必需的服务商除外：

- Apple：处理订阅付款与订阅管理；

- RevenueCat：处理订阅状态与权益校验；

- 阿里云：为我们提供服务器、数据库与文件存储。

此外，在法律法规要求时，我们可能依法披露相关信息。

四、数据存储与跨境传输

您的数据存储在位于中国香港的服务器上。如果您位于其他国家或地区，使用本应用即表示您理解您的信息将被传输至并存储在该地。

五、保存期限与账号注销

您可以随时在 App 内“个人中心 → 注销账号”注销账号。注销后，您的账号将被停用，您无法再登录或访问该账号。使用同一邮箱重新注册将创建全新账号，不会恢复原有数据。

六、您的权利

您可以在 App 内修改昵称和密码。您也可以通过邮件联系我们，请求访问、更正或删除您的个人信息，我们会在合理期限内回复。

七、信息安全

您的密码以加密哈希形式保存，App 与服务器之间的通信使用 HTTPS 加密传输。我们会采取合理措施保护您的信息，但没有任何传输或存储方式能保证绝对安全。

八、未成年人

本应用不面向 13 周岁以下的儿童。如果我们发现无意中收集了此类信息，会及时删除。

九、政策更新

我们可能不时更新本政策，更新后会在本页面公布新的更新日期。重大变更时，我们会通过应用内消息等方式提醒您。

十、联系我们

如对本政策有任何疑问，请联系：zhazha.penguin@gmail.com